What is the role of a claims adjuster in the insurance industry?

The role of a claims adjuster in the insurance industry is primarily focused on investigating and evaluating insurance claims to determine the insurance company's liability. Claims adjusters are responsible for gathering relevant information about a claim, which may involve interviewing the policyholder, inspecting damaged property, reviewing medical records, and assessing any other pertinent details. Through this thorough analysis, the claims adjuster can establish whether the claim is valid and what amount, if any, should be paid out according to the terms of the insurance policy.

This role is crucial for ensuring that claims are handled fairly and in accordance with policy provisions, thereby contributing to the integrity of the insurance process. By determining the extent of liability for the insurance company, claims adjusters help manage risk and control costs within the organization.

The other roles mentioned in the options pertain to different functions within the insurance industry, such as selling policies or providing legal advice, but they do not align with the specific duties of a claims adjuster.